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How to seek help

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How to seek help

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Self Seen and privacy

Every effort has been made to ensure that all contact with Self Seen is secure and confidential. When you talk to someone at Self Seen nothing said (or written) can be passed on to anyone outside the Self Seen team without your permission. There are a few exceptions, such as if we are concerned about your safety or the safety of someone else. In these instances, we will try to talk to you first about what needs to happen and what additional supports you may need to help you be safe.

 

If necessary, we may need to pass on your contact information (if you have supplied it) to authorities who can help protect you and/or others, such as a crisis service or the police. Where possible, we will let you know if our concerns reach the point where we need to involve other services.

 

Disclosure of the information we collect
We will not disclose your personal information to any third parties without your consent, unless permitted or required to do so by law. In particular when we exercise our duty of care.

 

Duty of care

Our duty of care In certain circumstances, if your communication with us raises safety concerns we will try to contact you to check that you and/or others are safe. If necessary, we may need to pass on your contact information (if you have supplied it) to authorities who can help protect you and/or others, such as a crisis service or the police. Where possible we will work with you openly, letting you know if our concerns reach the point where we need to involve other services.

 

We are obliged to try to protect you and/or others if the information you submit tells us that:

 

  • you are being seriously hurt by someone else
  • you are thinking of seriously harming yourself 
  • someone else is being, is likely to be, seriously hurt by you or another person 


If you have any questions about our Privacy Policy or Duty of Care please email us at bcudmore@selfseen.com.au

Self Seen and privacy

Every effort has been made to ensure that all contact with Self Seen is secure and confidential. When you talk to someone at Self Seen nothing said (or written) can be passed on to anyone outside the Self Seen team without your permission. There are a few exceptions, such as if we are concerned about your safety or the safety of someone else. In these instances, we will try to talk to you first about what needs to happen and what additional supports you may need to help you be safe.

 

If necessary, we may need to pass on your contact information (if you have supplied it) to authorities who can help protect you and/or others, such as a crisis service or the police. Where possible, we will let you know if our concerns reach the point where we need to involve other services.

 

Disclosure of the information we collect
We will not disclose your personal information to any third parties without your consent, unless permitted or required to do so by law. In particular when we exercise our duty of care.

 

Duty of care

Our duty of care In certain circumstances, if your communication with us raises safety concerns we will try to contact you to check that you and/or others are safe. If necessary, we may need to pass on your contact information (if you have supplied it) to authorities who can help protect you and/or others, such as a crisis service or the police. Where possible we will work with you openly, letting you know if our concerns reach the point where we need to involve other services.

 

We are obliged to try to protect you and/or others if the information you submit tells us that:

 

  • you are being seriously hurt by someone else
  • you are thinking of seriously harming yourself 
  • someone else is being, is likely to be, seriously hurt by you or another person 


If you have any questions about our Privacy Policy or Duty of Care please email us at bcudmore@selfseen.com.au